
From BUSINESS NORTH CAROLINA, October 1993

The young and the restless

News & Record's new design tries to grab them

Staff report

To Gate City accountant Neil Lewis, the Greensboro News & Record's
dramatic redesign has taken it from Model A stodginess to new-car
excitement.

"They've got a lot of features they didn't used to," says Lewis, 30, a principal
in Lewis Accounting Service Inc., an eight-accountant family-owned
business. "They've got more pictures, more color."

Lewis is the kind of reader - and advertiser - that a newspaper publisher
would die for, especially one who's spent thousands of dollars on a makeover.
Some in the industry loved the News & Record's March 1992 remake, too.
"Easy to read, lots of color, well-organized," said a North Carolina Press
Association awards judge, naming it the state's best-looking newspaper.

"Newspapers can't be the old gray ladies anymore," says UNC journalism
professor Jay Anthony, a specialist in newspaper design. "The News & Record
is 180 degrees different, and they've gotten all kinds of flak."

Almost all of North Carolina's 52 dailies, from the biggest, The Charlotte
Observer, to smaller ones such as The (Kinston) Free Press, have tinkered
with how they present news and advertising. But the most dramatic change is
under way in Greensboro, where the state's third-largest newspaper, with an
average daily circulation of 108,000, now mostly features short snippets of
news instead of in-depth stories.

Indeed, Circulation Director David Berrier says, the remake of the
102-year-old News & Record was intended to create a 25-minute newspaper
for a 90-mph BMW-and-bagels generation.

But the News & Record remains willing to devote newsprint to pet projects.
Its series of stories on smoking-related health issues earned the North
Carolina Press Association's Public Service Award earlier this year.

Meanwhile, competition is getting intense. The News & Record has expanded
its longstanding High Point bureau to 15 employees with four pages a day
devoted to Guilford County's second-largest city.

The High Point Enterprise, with circulation of about 32,000, is fighting back.
"They're making us work harder," Managing Editor Ken Irons says. The
Enterprise has undergone a lesser design change and added three news
staffers.

For News & Record Publisher Van King, the redesign is just starting to pay
off. "Advertisers are happy young people are reading it because that's one of
their targets," he says, citing the newspaper's internal survey. "We're happy
because we want people to read."
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